Privacy Policy

Introduction

SKB Rentals & Property Management ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Identity Information: Passport or ID details, student IDs, employment verification documents
• Financial Information: Payment details, bank account information for processing rent payments and security deposits
• Property Information: Details about properties owned or rented
• Communications: Records of your inquiries, correspondence, and feedback

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Non-Personal Information

We may also collect non-personal information, including:

• Browser type and version
• Operating system
• IP address
• Website usage statistics
• Referral source

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How We Collect Information

We collect information through:

• Direct interactions when you complete forms, apply for rentals, or communicate with us
• Automated technologies such as cookies and similar tracking technologies
• Third parties such as property platforms, payment processors, or referral partners

How We Use Your Information

We use your information for the following purposes:

• To provide property management and rental services
• To process rental applications and payments
• To communicate with you about our services
• To coordinate property maintenance and utility setup
• To comply with legal obligations
• To improve our website and services
• To protect our legitimate business interests

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Information Sharing and Disclosure

We may share your information with:

• Property owners (for tenant information)
• Service providers (maintenance contractors, utility companies, etc.)
• Financial institutions to process payments
• Legal and regulatory authorities when required by law
• Professional advisors including lawyers, accountants, and insurers

We do not sell or rent your personal information to third parties for marketing purposes.

• Performance of a contract (such as lease agreements)
• Compliance with legal obligations
• Our legitimate interests in providing and improving our services
• Your consent, where applicable

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Data

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The duration of our ongoing relationship with you
• Our legal obligations under applicable laws
• The applicable statute of limitations for legal claims

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing
• Data Portability: Request transfer of your information
• Objection: Object to processing of your information
• Withdrawal of Consent: Withdraw previously given consent

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

Children's Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children. If we learn we have collected personal information from a child, we will delete that information promptly.

International Data Transfers

As we operate primarily in St. Kitts but serve clients worldwide, your information may be transferred to and processed in countries outside your country of residence. We will ensure that appropriate safeguards are in place to protect your personal information according to this Privacy Policy.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SKB Rentals & Property Management
3 Prince's Street, Basseterre, St. Kitts
Email: rentals@skbrentals.com
Phone: +1 (869) 762-9965

Specific Disclosures for Particular Jurisdictions

For European Economic Area (EEA) Residents

If you are located in the EEA, you have certain rights under the General Data Protection Regulation (GDPR). Our legal basis for collecting and using your personal information will depend on the specific information concerned and the context in which we collect it.

For California Residents

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. This includes the right to request disclosure of information we collect and share about you, and the right to request deletion of your information.

For Other Jurisdictions

We are committed to complying with all applicable data protection laws. If you have questions about your rights under your local data protection laws, please contact us using the information provided above.

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